What’s for Lunch? Friday, May 30, 2008
Posted by savvyconsumer in LifeSmarts, health, kids.Tags: LifeSmarts, nutrition, obesity epidemic
add a comment
According to researchers at Cornell University, the average person makes more than 200 food choices a day! Isn’t that, well, nuts?
Most survey participants guessed that they only make 15 food-related decisions each day. What a disconnect! So, not surprisingly, the researchers found that we make many of these decisions – about portion size, for example – unknowingly, and end up overeating without even realizing it.
The Washington Post recently reported on America’s youth obesity crisis. So much bad news on this subject these days – where’s the good news? Here’s some: our LifeSmarts program offers key nutrition facts and resources – as well as tips on a variety of other subjects – to help students make better food choices and to become healthy and responsible consumers. Right now the program’s in “Spring Training.” Check it out!
What’s next for the foreclosure crisis? Reality TV! Thursday, May 29, 2008
Posted by savvyconsumer in fraud, global issues, the economy.Tags: foreclosure shoppe, foreclosures, housing crisis, mortgage
2 comments
Groan.
According to U.S. News and World Report, the mortgage and foreclosure crisis is hitting the airwaves, subject of a new reality tv series called The Foreclosure Shoppe. No matter your opinions of the reality tv genre, you’ve got to wonder about whether this kind of treatment will help bring the issue to new audiences or turn people off from learning about the issue.
With millions of Americans — and consumers from around the world — being exposed to the housing crisis, any focus on the issues can’t hurt, right? Here’s some news about consumers being affected by mortgage scams.
Hitting the Pavement? Choose Sales Job Wisely! Thursday, May 22, 2008
Posted by savvyconsumer in child labor, kids, safety, worker's rights issues.Tags: DSEF, sales, teens, traveling sales crews, workers
add a comment
With summer just around the corner, many teens are on the prowl for the perfect job. NCL has partnered with the Direct Selling Education Foundation to offer advice to young adults considering door-to-door sales jobs. We have created two new brochures filled with tips to help keep teens and consumers safe by avoiding joining or buying from unethical traveling sales crews, which have been known to cause harm to both crew members and consumers!
Teens, be sure your contract spells out the terms of your agreement.
- How, when, and in what form will you be paid?
- Will the company pay for your living expenses (food, travel and housing)? Will this be deducted from your income?
- What are the working conditions? Ask about the hours, travel, and living arrangements.
- If you’re not completely comfortable with the answers, don’t agree to work for the company, it’s not worth the risk!
Want to learn how to spot the difference between a legitimate sales person and a traveling sales crew scam? Read more here.
Stay tuned for more tips from NCL this summer to help millions of teens avoid dangerous jobs.
Good Ol’ Fashioned Spam Wednesday, May 21, 2008
Posted by savvyconsumer in fraud.Tags: FTC, NPR, Operation Tele-PHONEY
add a comment
The Federal Trade Commission announced yesterday that it’s cracking down on deceptive telemarketing operations. Through Operation Tele-PHONEY, the FTC has filed federal district court complaints against 13 alleged bad guys. NCL was recently featured in a story on National Public Radio’s Marketplace about traditional, snail mail spam — something that many of us have come to forgotten with the focus, in recent years, on avoiding email spam and fraud. Read the story or listen to it here.
Free Lunches? Nope, Still Don’t Exist Monday, May 19, 2008
Posted by savvyconsumer in NCL's 2008 Consumer Calendar, finances, fraud.Tags: investments, pressure tactics, scams, seminars
add a comment
Ever been invited to one of those investment seminars, followed by a fancy free lunch? It’s a popular tactic that so-called “experts” use to lure consumers to hours-long pitches for their investments or insurance products. They try to persuade potential suckers with impressive charts and handouts or glowing testimonials from other consumers who were “smart” enough to invest early. If that’s not enough, they resort to false promises of “your profit is guaranteed” and pressure tactics like “this offer is only available today” to bully consumers into paying.
Here’s some advice that you can count on:
- Visit the Financial Industry Regulatory Authority’s Web site to learn more about the “senior experts” and whether the fancy letters that follow their name actually amount to relevant credentials.
- Check their licenses with your state insurance or securities regulators or the U.S. Securities Exchange Commission.
- Learn more! Read the tips in this month’s 2008 Consumer Calendar: Do We Have Tips for You!, sponsored by AARP and the AARP Foundation, to help consumers learn about safe investing.
Glitch Over Allergy Meds Thursday, May 15, 2008
Posted by savvyconsumer in health, safety.Tags: allergies, health care, medication, pills, prescription drugs
1 comment so far
Itchy eyes, runny nose and sneezing aplenty – do these symptoms sound familiar to you? Allergy season is here, and people are suffering! The Asthma and Allergy Foundation of America recently issued the nation’s new top 100 “spring allergy” capitals, and Washington, DC, where NCL is based, is ranked 51st.
One of our colleagues recently hit a snag at the pharmacy when she requested a refill of her allergy prescription in advance of a business trip. Upon returning home, and running out of her meds, our staffer realized that the refilled pills were a different color and size – she had received the wrong drugs! The pharmacist was extremely apologetic, and issued the correct pills on the spot. Fortunately, since our colleague hadn’t taken any of the wrong pills, or had to suffer without them, all ended well.
This is a lesson for us all though: whenever taking drugs of any kind, prescribed, behind-the-counter, or over-the-counter, we need to pay attention! If something seems off to you—with the drugs themselves, if you notice any new side effects, or if you have any questions—talk to your doctor or pharmacist!
Have you experienced any hiccups at the pharmacy? Are you a fellow allergy sufferer? Feel free share your story here!
So long, and thanks for the memories! Tuesday, May 13, 2008
Posted by savvyconsumer in Sally Greenberg, child labor, global issues, kids, worker's rights issues.Tags: car safety, child labor, Child Labor Coalition, Class Action Fairness Act, consumers, legislative issues, National Consumer Protection Week, National Consumers League, Sally Greenberg
add a comment
I am wrapping up my spring internship here at NCL. Three months flies by in the world of consumer rights! I feel like I just got off the plane from San Diego only to hop back on to return to law school.
I was fortunate enough to observe the NCL staff from the planning stages of consumer events and advocacy projects all the way to their implementation. Not only did I get a behind the scenes look at the League, but I was also able to participate in host of different forums. Here are a few highlights: (more…)
Do Yourself a Favor: Read Your Bills Wednesday, May 7, 2008
Posted by savvyconsumer in Sally Greenberg, finances, kids.Tags: customer service, phone bill, Sally Greenberg
add a comment
by Sally Greenberg, NCL Executive Director
I’m one of those consumers who always assumes there’s a mistake — and not in my favor — in the bills that arrive in my mailbox. I’m not always right about that, but mostly it turns out to be true. When my wireless phone bill arrived this month, my eyes popped out. How the heck did I rack up these charges? Upon more careful examination, I noticed that the higher rate for international coverage for my Blackberry that I needed when I went overseas during the holidays had never been changed back to normal, despite my request — the day I arrived back in the U.S. — that it be done. I also noticed that my son had racked up 850 text messages sending inane one-word notes to his friends umpteen times a day. Hey, but I thought I had signed him up for unlimited texting?
I called the company and can report that my story has a happy ending. They had on record that I had called in January to change my service, so they credited me the extra charges, plus the hefty taxes, and they changed my son’s cell phone over to unlimited texts retroactively, so we didn’t have pay for the extra 500 texts. (Turns out that hadn’t been an overcharge after all; my son really had only 250 free ones coming, which explained the $64 extra on my bill.) I saved nearly $140 by taking the time to call!
What worries me, however, is when consumers don’t call and question charges on their bills, utilities companies are only too happy to keep their money. I worry about consumers with limited English, the elderly, or people working two jobs who just don’t have the time it takes to challenge the kind of charges I saw on my bill. As sure as day turns into night, the corporations who send out monthly bills are making millions from consumers who cannot or do not challenge unfair charges. Should companies have people on staff who routinely review consumer bills to see if there are unfair charges? I think that would be great PR for any corporation.
Grocery Shopping Advice from a Nutrition Expert Monday, May 5, 2008
Posted by savvyconsumer in Sally Greenberg, global issues, health, kids.Tags: Marion Nestle, nutrition, Sally Greenberg, TACD
add a comment
by Sally Greenberg, NCL Executive Director
Last month the TransAtlantic Consumer Dialogue or TACD convened for its 9th annual meeting in Washington DC. TACD is a forum of US and EU consumer organizations that develops and agrees on joint consumer policy recommendations to the US government and European Union to promote the consumer interest in EU and US policy making.
The last day of this lively gathering included a day long meeting: “Generation Excess III conference on obesity and diet-related disease.” The featured speaker, Marion Nestle, was a professor at New York University in the Department of Nutrition, Food Studies, and Public Health and a national expert on the societal impacts of food and nutrition policy.
Nestle’s work is focused on how food marketing influences what children eat. Her slide show presentation is full of enticing photos of food products – many of them that have sugar as their main ingredient – which are offered to children as “healthy” snacks or meals. The more health and nutrition claims the food makes, Nestle says, the more calories the food probably has.
Nestle described how food companies lobby officials, co-opt experts, and expand sales by marketing to children, members of minority groups, and people in developing countries.
The sad truth is that our food policy is influenced more by our big food conglomerates racking up billions in sales than concerns about the health of Americans. The easy availability of high calorie, high fat, high sugar foods means greater obesity, diabetes, heart disease, stroke, cancer –the leading causes of death and disability in the United States. This is having serious consequences in cities and towns across the United States.
Recently, the Washington Post featured a story from Radford, Virginia, a rural area where there’s been a sharp drop in life expectancy for women. In 1983, the life expectancy in the Radford area was 84 years. By 1999, it had dropped to 78 years. A local doctor described the risk factors for women as the “Five F’s: female, forty, fertile, fair, and fat.”
Several of the women interviewed for the story suffer from serious obesity, and diseases related to poor diet and smoking. One of the women had a younger sister who died at age 56 weighing 350 pounds.
Which brings us back to Marion Nestle’s work on obesity and the costs of overweight to the society as a whole. The estimated figure is $117 billion a year. The cost of type 2 diabetes alone is simply staggering to contemplate. And as Nestle points out, we’re seeing type 2 diabetes in young children, where it has rarely been seen before.
Her advice to consumers who want to shop healthy:
- Shop the perimeters of the market. That’s where the real foods are — the meat, produce, dairy.
- Don’t go into the center aisles. But if you have to, don’t buy anything with more than five ingredients, not counting vitamins.
- If you can’t pronounce an ingredient, don’t buy the product.
- Don’t buy anything with a health claim — they’re misleading.
- Don’t buy artificial anything.
- Don’t buy anything with a cartoon on it — these people are marketing directly to your child.
Win-win: Heath, Labor Advocates Have Something to Celebrate this Weekend Friday, May 2, 2008
Posted by savvyconsumer in Reid Maki, child labor, health, kids, worker's rights issues.Tags: child labor, Harkin, health, legistlative issues, Reid Maki, Woolsey
add a comment
By Reid Maki, NCL staff
Healthcare consumers and child labor advocates are celebrating a shared victory in the U.S. Congress this week. When the House passed the Genetic Information Nondiscrimination Act on May 1 — a week after it passed the Senate — advocates for patients with genetic risk factors for many common diseases like diabetes, breast cancer, and colon cancer breathed a sigh of relief. The bill makes it illegal to discriminate against patients because of information gathered through genetic testing. Insurance companies will no longer be able to deny patients insurance or raise their insurance premiums because of their increased risk based on genetics.
An amendment in the bill, authored by Rep. Lynn Woolsey (D-Calif.), also added some teeth to the nation’s child labor laws. The amendment gives the Department of Labor the ability to increase fines in cases in which children working on the job are killed or seriously injured. In labor violations that cause death or serious injury, the penalties would be increased from $11,000 to $50,000. The fines could also be doubled if investigators find that the safety violation was either willful or repeated. The legislative language allows penalties to be assessed for each violation (e.g., if two or more working children are injured in the same accident).
Unfortunately, the bill could have gone a bit further: the language does not make penalties mandatory. And it does not set minimum fines as the language proposed by Senator Tom Harkin (D-Iowa) would have. In talking about the child labor language last year, Rep. Woolsey said, “There is much that must be done to strengthen our child labor laws.” The new provisions, she added, are “a small beginning.”
President Bush has indicated that he will sign the Genetic Information Nondiscrimination Act into law when it reaches his desk.